SERVICE

Always close by, always ready!

  • We continue to provide you with first-class and around-the-clock analytical care that reaches far beyond your original purchase.

  • We have a highly skilled support team ready to handle all your scientific and technical questions via phone or email. Our application scientists will closely work with you to further optimize your analytical approaches and to ensure your setup remains scientifically sound. Our service engineers will keep your staff proficient in daily system operation via post-installation trainings.

  • We provide regular maintenance of your configuration, saving you time and money in the long run. We can deliver on-demand check-ups, repairs and qualifications or set up a service contract that includes preventive maintenance.

  • We stay in touch and follow up on your progress through regular calls and visits, via customer events and at conferences.

  • We take great pride in our continued supportive role to help your team achieve and continue to achieve its successes. We are always around so don’t hesitate to reach out to us!

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