On-site installation with care
We deliver your brand new analytical configuration to your lab and have a fully trained supplier-certified technical team ready to handle all the necessary steps to ensure a complete and successful on-site installation!
We prepare our visit in advance and will provide you with adequate technical guidance and support to deliver the smoothest installation and long-lasting performance.
We release your setup for testing once all supplier specifications have been met.
We familiarize your team with crucial hardware and software features.
We perform a method implementation in case your setup includes a dedicated pre-developed analytical method. This covers a method performance test using a representative sample, a custom-made standard operating procedure (SOP) for daily operation and a method training for your operators.
We assign a dedicated service engineer as your main point-of-contact, responsible for monitoring the successful functioning of your new system
and handling any questions you may have.